Privacy Policy
Table of contents:
Introduction
Collection Of Information And Use
Platform In-Built Features
Information Sharing And Disclosure
Compliance With Laws And Law Enforcement
Business Transfers
Email Policies
Data Security
Data Retention
Deleting Your Information
Links To Other Sites / Financial Data
Security
Changes In Privacy Policy
Phishing
Contact Us
1. INTRODUCTION
This Privacy Policy covers the information Triple Com Media Private Limited) (“Platform” and/or “We”) collects from the user(s) (“User(s)” and/or “You”) of iTap Mobile Application (“App”) and any associated mobile/websites, applications (“apps”) and/or the Services provided by the Platform on (as defined in the Terms of Use of the App– “Terms of Use”), which Services can be used or accessed on the App (as defined in the Terms of Use).
This Privacy Policy should be read in conjunction and together with the Terms of Use available on Terms of Use. Personal Information of a User(s) is collected when the User(s) registers on the App, accesses the App or takes any action on the App or uses or accesses the Services as defined in the Terms of Use. The terms ‘Personal Information’, ‘Sensitive Personal Data’ and ‘Information ’ shall have the meaning ascribed to it under the applicable laws in India. Your use of our services offered on the Website is constructed to mean that You consent to our collection, storage, processing and transfer of your Personal Information or Sensitive Personal Data or Information in accordance with this Privacy Policy and you consent to the terms and conditions of this Privacy Policy.
Here are our privacy principles:
Providing information to us is Your choice.
You can choose to have the Personal Information provided by You edited/deleted. You always have the ability to opt-out of receiving communications from our Site(s) or App(s).
2. COLLECTION OF INFORMATION AND USE
The Personal Information or Sensitive Personal Data or Information which You may provide to the Platform and/or which We may collect as part of the information provided is or could be the following:
Your Registration Details Which May Include The Name, Email Address, Mobile/Contact Details, Age, Gender, Password, Location, Pin Code, Area Code, Occupation, Provided By You.
Your Billing, Tax Registration, And Other Information Pertaining To Your Transactions On The Website Or Related To The Services.
You May In Some Cases Share Your Debit Or Credit Card Details Or Other Bank Account Details While Accessing Any Services Offered On The Site On A Subscription Model.
Your Comments Or Other Content That You Publicly Post Or Share On The App.
If You Access Or Engage With The App Or Services Associated With The App through A Social Media Service, We May Collect Your User ID Or User Name, Any Information You Have Permitted The Social Media Service To Share With Us, And Any Information You Have Made Public With The Social Media Service.
Your Usage Behavior Of The App Or Interests, Purchasing Behavior, Other Traceable Activities Online, On Apps And On Mobile Such As Destinations Visited, Viewed Advertisements Or Content Consumed.
Details Of The Computer System Or Computer Network Which You Use To Visit The Website And Undertake Any Activity On The App, Such As A Unique Device Identifier Including User Behavior From Cookies, Session Identifiers From Device ID, Commercially Available Services, Data Aggregator Platforms.
User Preferences (E.G., Preferred Language Settings);
IP Address, Operating System, Browser Type, Browser Version, Browser Configuration, Name Of Internet Service Provider, And Other Types Of Computer And Connection Related Information Relevant To Identifying Your Type Of Device, Connecting To The App or Website, Enabling Data Exchange With You And Your Device, And Ensuring A Convenient Use Of The App or Website;
The Uniform Resource Locator (URL) And IP Address Of The Website From Which You Accessed, Or Were Directed To, Our App or Website, Including Date And Time;
Subpages Visited While On Our App or Website, Links Followed On The App or Website, Including Date And Time;
The Full URL Click Stream To, Through And From The App or Website, Including Date And Time;
Service Requests And Orders Placed;
Transaction History, Including Open And Completed Transactions;
Search Terms Entered;
Services/Products Viewed Or Searched For On The Website;
Shopping Cart And Payment Information;
Credit Card Information;
Information Collected By Cookies Or Similar Technologies (As Described In The Next Paragraph);
Newsletter Subscriptions, Enrollment For Promotions, Use Of Special Offers, Etc.
Consents, Authorizations, Etc. Granted;
Survey Answers, Reviews, Ratings And Other Types Of Feedback Provided;
Content Of Any Communication Sent Through The App or Website, Including Any Information Posted In Social Communities On The Website Or Otherwise Shared With Platform And/Or Other Users, As Well As Chat Messages And Chat Transcripts;
Information On Software Downloaded From The App or Website; And
Any Other Information That You Enter On, Or Upload To, The Website (E.G., Content That You Fill Into An Online Form, A Photo or Content That You Upload).
History of Coins Earned and Redeemed to avail of deals on the App/Website or with our offline partners
Our primary purposes in collecting information including Personal Information or Sensitive Personal Data or Information from You is to allow You to use the App or Website and various features and Services on or in relation to the App or Website or any Sites contact you for any Services provided by the Platform or its affiliates or its various service providers or Platform business partners and advertisers; to record Your information and details as permitted and required under applicable laws, statutory direction or judiciary orders; to serve various promotion materials and advertising materials to You; and such other uses as provided in the Terms of Use and this Privacy Policy.
We may also use the Personal Information or Sensitive Personal Data or Information provided by You or collected by the Platform for content recommendations, transactional emails or to provide You with information, direct marketing, online and offline advertising and other materials regarding products, services and other offers from time to time in connection with the Platform or its parent, subsidiary and affiliated companies (“Platform Entities”) and its joint ventures.
We may also collect information or Personal Information to track User behavior and preferences for internal analytics of all Users of the App or Website. We may also use your information:
(i) to evaluate your eligibility for certain types of offers, products or services;
(ii) to perform analytics and conduct customer research, including general market research or surveying our customers’ needs and opinions on specific issues, generating sales and traffic patterns, and to analyze advertising effectiveness, both on an anonymous basis (e.g., by aggregating data) or on an individual basis (if legally permissible);
Tripplecom Meida may integrate certain third party software development kits (SDKs) within the Platform to assist in placing advertisements or offers better suited to You and improve the overall user experience. Such third party SDK’s may directly collect certain Personal Information from you on the Platform, such as user behavior, preferences, account activity, IP address, user’s interactions with advertisements or offers and identifiers for advertisers (IDFAs) and Google advertising ID (AAID).
This Personal Information or Sensitive Personal Data or Information is collected through the use of server log files and tracking technologies to collect and analyze certain types of technical information and may include cookies and web beacons. If You do not consent to the use of cookies and/or device session tracking by the Platform, You may at any time adjust Your browser settings and/or delete and/or disable the cookies. However, please note that should You choose to delete/ disable the use of cookies or other tracking technologies on Your computer, certain sections of the App or Website and/or Services provided by the Platform may not be available to You.
We may combine Your Personal Information or Sensitive Personal Data or Information, other information and information collected from tracking technologies and aggregate it with information collected from other Users using our App or Website to attempt to provide You with the Services and a better experience on the App or Website.
You understand, agree and acknowledge that our collection, storage and processing of your Personal Information or Sensitive Personal Data or Information is for a lawful purpose connected with a function or activity of the Platform Entities and its joint ventures. You hereby consent to the collection, storage, use, disclosure, transfer, of the Personal Information or Sensitive Personal Data or Information by Platform for the purposes set out herein. You further understand, agree and acknowledge that Your Personal Information which is classified as Sensitive Personal Data or Information as per applicable laws is considered necessary for the Platform to provide various services on its App or Website to You and for Your usage of the Website and other services provided by Platform in relation to the Website and you affirmatively consent to its collection, storage, transfer and processing.
Our app shares the device information along with the advertising id on installation to third-party “Trackier” (https://events.trackier.io) for analytics and advertising purposes to understand how users interact with our app and to measure ad performance.
3. PLATFORM IN-BUILT FEATURES
We may collect your viewership data and use it along with other information that you provide us on the Platform, including any Personal Information, for the purposes set out in this Privacy Policy i.e. to provide you with better and personalised content, advertisements and suitable recommendations.
We have integrated SDK(s) in our Platform that is designed to measure and analyze your viewership of content on our App or Website and our TV and online content partners.
The SDK(s) initiated after obtaining relevant permissions, uses the microphone on your device to to deliver embedded audio tones from content and advertisements in the App or Website or content delivered over external devices like TV, audio speakers etc. The embedded tones received by the microphone on your mobile device will initiate a delivery of digital services which may include digital vouchers, links to websites, links to content and or brand promotions. The digital vouchers and various other promotions will be stored on your devices till You redeem them or delete them from the device.
You may consent to the Platform accessing your device microphone for this delivery process, as and when the pop-up appears on your device screen requesting your explicit consent. You may at any time deny such consent on the consent pop-up that appears from time to time or by disabling the microphone functionality on your device. Should you require assistance to revoke your consent earlier given, please contact us at our coordinates given towards the end of these Terms of Use.
4. INFORMATION SHARING AND DISCLOSURE
Platform is the recipient of Your Personal Information or Sensitive Personal Data or Information and shall exercise reasonable commercial endeavors for the prevention of unauthorized disclosure of the Personal Information including any Sensitive Personal Data or Information provided by the Users. We may enable access of Your Personal Information or Sensitive Personal Data or Information to the Platform Entities, joint ventures, business partners, agents or third parties for the purposes of the services provided by them or for any other marketing related activity undertaken by or on behalf of the Platform Entities and/or its joint ventures, and/or for the purposes of enhancing the quality of the services provided to You on the Website, and You expressly consent to the same.
We shall endeavor that the third parties and agents engaged by us to whom we may provide access to Your Personal Information or Sensitive Personal Data or Information for the purposes set out herein are under a contractual obligation to protect Your Personal Information or Sensitive Personal Data or Information in accordance with the same standard as the Platform has agreed to be subject to in this Privacy Policy.
Platform may disclose Your Personal Information or Sensitive Personal Data or Information to such extent as the Platform may deem necessary for You to enter into commercial transactions with the App or Website. Recipients of your Personal Information or Sensitive Personal Data may be located in any country. This may include countries where applicable data protection laws provide a lesser degree of protection than your home country.
Our app shares the device information along with the advertising id on installation to third-party “Trackier” (https://events.trackier.io) for analytics and advertising purposes to understand how users interact with our app and to measure ad performance.
5. COMPLIANCE WITH LAWS AND LAW ENFORCEMENT
Platform cooperates with mandated government and law enforcement agencies or to any third parties by an order under law for the time being in force to enforce and comply with the law. We will also disclose any information including Sensitive Personal Data or Information about You to government and law enforcement agencies without your permission as we, in our sole discretion, believe necessary or appropriate to respond to valid claims and legal process, to protect the property and rights of Platform or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity. Platform may also provide Your Personal Information including Sensitive Personal Data or Information to various governmental authorities including tax authorities upon any demand or request from them.
By using iTap Mobile Application, when you register for an account, purchase a service, enter a contest or promotions, communicate with us, on our sites or applications, you agree to provide consent to our collection, use and sharing of your personal information as described in this policy. In some cases, particularly if you reside in a country governed by a data protection regulation, we may ask you to provide explicit consent to access our services before proceeding for further operations.
6. BUSINESS TRANSFERS
Platform may transfer or otherwise share some or all of its assets, including Your Personal Information including any Sensitive Personal Data or Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy and You consent to the same. Should such a sale or transfer occur, we will ensure that the Personal Information including any Sensitive Personal Data or Information You have provided through the Website is stored and used by the transferee in a manner that is consistent with this Privacy Policy.
7. EMAIL POLICIES
Platform may use Your Personal Information or Sensitive Personal Data or Information for the purposes mentioned in this Privacy Policy . You have full control regarding which emails You want to receive. If You decide at any time that You no longer wish to receive such communications from the Platform Entities, please follow the unsubscribe instructions provided in any of the communications. Please note that once we receive Your request, it may take an additional period of time for Your opt-out to become effective.
8. DATA SECURITY
We understand the importance of data security and we want your user experience with us to be as safe as possible. We have implemented reasonable safeguards and precautions to protect Your Personal Information or Sensitive Personal Data or Information, including technical and organizational measures against unauthorized access, improper use, alteration, unlawful or accidental destruction, and accidental loss, both in an online and offline context.
We have adopted reasonable and best security practices and procedure and We maintain technical and organizational security measures and procedures to protect the security of your Your Personal Information or Sensitive Personal Data or Information, which are consistent with measures used by other similar websites.
While we strive to protect Your Personal Information or Sensitive Personal Data or Information against potential risks and exposures, there is no absolute security in the online sphere. Hence, we ask you to support our IT security efforts by not disclosing any of Your Personal Information or Sensitive Personal Data or Information data on our App or Website that is particularly sensitive or not required in the specific context. Furthermore, you can help us protecting your personal data by signing off when you finish using login-protected areas of the App or Website.
9. DATA RETENTION
We retain Personal Information or Sensitive Personal Data or Information only for as long as We believe it to be necessary for purposes set out herein for which the Personal Information or Sensitive Personal Data or Information was collected, subject to any legal requirements for the data to be retained for longer periods of time.
10. DELETING YOUR INFORMATION
If You wish to have the Personal Information or Sensitive Personal Data or Information that You have provided to us deleted, You can always do so by sending a request to us on the e-mail id of our Customer Services department provided at the bottom of this page. You may note that deletion of certain Personal Information may lead to cancellation of your registration with the App or Website and/or your access to certain features of the App or Website can be restricted and may also lead to complete cessation of Your Access to the App or Website.
Contact support@itap.online with your registered mobile number requesting an account deletion. Request will be handled within 48 hours
11. LINKS TO OTHER SITES / FINANCIAL DATA
We provide links to other websites and portals such as third party payment gateway providers for your convenience and information (“Other Websites”). For instance, the Platform will be using third party payment gateway providers to process and facilitate the payment of Your Purchases on the Platform for providing you access to your Purchases. Please note that the Platform does not directly collect any financial information such as Credit Card or Debit Card or Net Banking details from You. Such Other Websites are not controlled by us. When you visit such Other Website you do so at your own risk. These Other Websites may have their own privacy policies in place, which we recommend You review if You visit any such Other Websites. We do not assume any responsibility or liability for such Other Websites, the content of such Other Websites and their privacy practices, nor do we endorse them. We encourage you to familiarize yourself with the privacy statements provided by such Other Websites prior to providing them with information about you or entering into any transactions on them.
While transacting with these Other Websites , You may provide Your financial information including without limitation Your bank account details, credit card account details or your details pertaining to any payment settlement or pre-paid instrument service provider. You understand, agree and acknowledge that the App and Platform never receives Your financial and payment information from these Other Websites. Your Personal Information, Sensitive Personal Data or Information and financial information will be dealt with by these Other Websites in accordance with their respective privacy policies and other terms and conditions and the Platform shall not be liable, accountable or responsible for Your Personal Information, Sensitive Personal Data or Information and financial information which You provide to these Other Websites.
12. SECURITY
Platform uses commercially reasonable security practices and procedures industry practices and procedures designed to help keep Your Personal Information or Sensitive Personal Data or Information safe. Secure server software (SSL) encrypts all information You submit before it is sent to the Platform. Furthermore, all of the User data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, We will employ commercially reasonable and practicable security practices and procedures and security methods and technologies. We will also ensure on reasonable commercial efforts basis that any agent or third party that we employ complies with the same security standards as We do for the protection of your Personal Information or Sensitive Personal Data or Information.
Your information may be transferred to or may be maintained on computers, computer systems and computer resources located outside of Your state or country where the privacy laws may be different (but no less stringent than the restrictions imposed by Indian law) as those where you live. If You are located outside India and choose to provide information to us, please be aware that the Site is hosted in India and that Platform keeps or transfers information to and from India for storage and processing. Your submission of such information represents your agreement to that transfer.
The transmission of information over the Internet is not always completely secure. Although We strive to protect your personal data, We cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once We have received your information, We have commercially reasonable procedures and security practices in place to reasonably endeavor to prevent unauthorized access.
13. CHANGES IN PRIVACY POLICY
From time to time We may update this Privacy Policy. Your continued use of our Website and the Services constitutes Your acceptance of the then-current Privacy Policy and Terms of Use so We encourage You to visit this page periodically to review any changes.
14. PHISHING
Identity theft and the practice currently known as “phishing” are of great concern to the Platform. Safeguarding information to help protect You from identity theft is a top priority. We do not and will not, at any time, request Your credit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.
Any person utilizing the platform/portal ("User" or "you" or "your") or any of its features
including participation in the various games being conducted on the ITAP Entertainment &
Gaming platform shall be bound by this Privacy Policy.
ITAP Entertainment & Gaming respects the privacy of its Users and is committed to protect it in
all respects. With a view to offer an enriching and holistic internet experience to its Users, ITAP
Entertainment & Gaming offers a vast repository of Services.
Before you submit any information to the Platform, please read this Privacy Policy for an
explanation of how we will treat your personal information. By using any part of the Platform,
you consent to the collection, use, disclosure and transfer of your personal information for the
purposes outlined in this Privacy Policy and to the collection, processing and maintenance of
this information. If you do not agree to this Privacy Policy, please do not use the Platform. Your
use of any part of the Platform indicates your acceptance of this Privacy Policy and of the
collection, use and disclosure of your personal information in accordance with this Privacy
Policy. While you have the option not to provide us with certain information or withdraw
consent to collect certain information, kindly note that in such an event you may not be able to
take full advantage of the entire scope of features and services offered to you and we reserve the
right not to provide you with our services.
Purpose and Usage:
To avail certain Services on the Platform, Users would be required to provide certain
information for the registration process namely:
1. Username
2. Password
3. Email address
4. Date of birth
In the course of providing you with access to the Services , and in order to provide you access to
the features offered through the Platform and to verify your identity, secure your account
details, you may give us the permission to capture, record your device information, operating
system information, network information, location information. You may also be required to
furnish additional information, including your Permanent Account Number.
In certain instances, we may also collect Sensitive Personal Information (“SPI”) from you on the
Platform. SPI means such personal information which consists of information relating to your
physical, physiological and mental health condition; medical records and history; biometric
information, sexual orientation and financial information, such as information regarding the
payment instrument/modes used by you to make such payments, which may include
cardholder name, credit/debit card number (in encrypted form) with expiration date, banking
details, wallet details etc. This information is presented to you at the time of making a payment
to enable you to complete your payment expeditiously.
Except for any financial information that you choose to provide while making payment for any
Services on the Platform, ITAP Entertainment & Gaming does not collect any other SPI in the
course of providing the Services . Any SPI collected by ITAP Entertainment & Gaming shall not
be disclosed to any third party without your express consent, save as otherwise set out in this
Privacy Policy or as provided in a separate written agreement between ITAP Entertainment &
Gaming and you or as required by law. It is clarified that this condition shall not apply to
publicly available information, including SPI, in relation to you on the Platform.
Disclosure/Sharing:
ITAP Entertainment & Gaming may also share information as provided by you and data
concerning usage of the Services and participation in the Games with third party service
providers engaged by ITAP Entertainment & Gaming, for the purpose of data analytics or other
similar purposes, for the purpose of storage, improving the services and helping ITAP
Entertainment & Gaming serve you better.
Where we propose to use your personal information (that is, information that that may be used
to identify the User and that is not otherwise publicly available) for any other uses we will
ensure that we notify you first. You will also be given the opportunity to withhold or withdraw
your consent for your use other than as listed above.
By using the Platform, you hereby expressly agree and grant consent to the collection, use and
storage of this information by ITAP Entertainment & Gaming. ITAP Entertainment & Gaming
reserves the right to share, disclose and transfer information collected hereunder with its own
affiliates. In the event ITAP Entertainment & Gaming sells or transfers all or a portion of its
business assets, consumer information may be one of the business assets that are shared,
disclosed or transferred as part of the transaction. You hereby expressly grant consent and
permission to ITAP Entertainment & Gaming for disclosure and transfer of information to such
third parties.
Use of Cookies:
To improve the effectiveness and usability of the Platform for our Users, we use "cookies", or
such similar electronic tools to collect information to assign each visitor a unique random
number as a User Identification (User ID) to understand the User's individual interests using the
identified computer. Unless the User voluntarily identifies himself/herself (e.g., through
registration), ITAP Entertainment & Gaming has no way of knowing who the User is, even if we
assign a cookie to the User's computer. The only personal information a cookie can contain is
information supplied by the User. A cookie cannot read data off the User's hard drive. ITAP
Entertainment & Gaming’ advertisers may also assign their own cookies to the User's browser
(if the User clicks on their ad banners), a process that ITAP Entertainment & Gaming does not
control.
ITAP Entertainment & Gaming' web servers automatically collect limited information about
User's computer's connection to the Internet, including User's IP address, when the User visits
the Platform.
Links:
ITAP Entertainment & Gaming also includes links to other websites. Such websites are governed
by their respective privacy policies, which are beyond ITAP Entertainment & Gaming' control.
Once the User leaves ITAP Entertainment & Gaming' servers (the User can tell where he/she is
by checking the URL in the location bar on the User's browser), use of any information provided
by the User is governed by the privacy policy of the operator of the site which the User is
visiting.
Security Procedures:
All information gathered on ITAP Entertainment & Gaming is securely stored within ITAP
Entertainment & Gaming- controlled database. The database is stored on servers secured
behind a firewall; access to such servers being password-protected and strictly limited based on
need-to-know basis. However, we understand that as effective as our security measures are, no
security system is impenetrable. Thus, we cannot guarantee the security of our database, nor
can we guarantee that information you supply will not be intercepted while being transmitted
to us over the Internet. Further, any information you include in a posting to the discussion areas
will be available to anyone with Internet access. By using the Platform, you understand and
agree that your information may be used in or transferred to countries other than India.
Advertising:
When ITAP Entertainment & Gaming presents information to it's online advertisers -- to help
them understand our audience and confirm the value of advertising on the Platform -- it is
usually in the form of aggregated statistics on traffic to various pages within our site. When you
register with ITAP Entertainment & Gaming, we contact you from time to time about updating
your content to provide features which we believe may benefit you.
Several deceptive emails, websites, blogs etc. claiming to be from or associated with ITAP
Entertainment & Gaming may or are circulating on the Internet. These emails, websites, blogs
etc. often include our logo, photos, links, content or other information. Some emails, websites,
blogs etc. call the user to provide login name, password etc. or that the user has won a prize/
gift or provide a method to commit illegal/ unauthorized act or deed or request detailed
personal information or a payment of some kind. The sources and contents of these emails,
websites, blogs etc. and accompanying materials are in no way associated with ITAP
Entertainment & Gaming.
Conditions of Use:
ITAP ENTERTAINMENT & GAMING DOES NOT WARRANT THAT THIS PLATFORM, IT’S
SERVERS, OR EMAIL SENT BY US OR ON OUR BEHALF ARE VIRUS FREE. ITAP
ENTERTAINMENT & GAMING WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING
FROM THE USE OF THIS PLATFORM, INCLUDING, BUT NOT LIMITED TO COMPENSATORY,
DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL AND CONSEQUENTIAL DAMAGES, LOSS
OF DATA, GOODWILL, BUSINESS OPPORTUNITY, INCOME OR PROFIT, LOSS OF OR DAMAGE TO
PROPERTY AND CLAIMS OF THIRD PARTIES. IN NO EVENT WILL ITAP ENTERTAINMENT &
GAMING BE LIABLE FOR ANY DAMAGES WHATSOEVER IN AN AMOUNT IN EXCESS OF AN
AMOUNT OF INR 100.
Retention of Data:
Your personal information may be retained and may continue to be used until: (i) the relevant
purposes for the use of your information described in this Privacy Policy are no longer
applicable; and (ii) we are no longer required by applicable law, regulations, contractual
obligations or legitimate business purposes to retain your personal information and the
retention of your personal information is not required for the establishment, exercise or
defense of any legal claim.
Applicable Law and Jurisdiction:
By visiting this Platform, you agree that the laws of the Republic of India without regard to its
conflict of laws principles, govern this Privacy Policy and any dispute arising in respect hereof
shall be subject to and governed by the dispute resolution process set out in the Terms and
Conditions.
Updating Information:
You will promptly notify ITAP Entertainment & Gaming if there are any changes, updates or
modifications to your information. Further, you may also review, update or modify your
information and user preferences by logging into your Profile page on the Platform.
15. CONTACT US
If You have any questions about this Privacy Policy, the practices of Platform or Your dealings with the Website, You can contact us at support@itap.online or you can write and send a letter to us at the below address :-
804, Crystal Plaza,
Off Veera Desai Road,
Andheri West,
Mumbai,
Maharashtra 400053
Please do not share any private information at the above stated email id support@itap.online.